STORE POLICY
Customer Care
At Euroalcous, customer care is at the heart of our business philosophy. We prioritize providing exceptional service to our customers, ensuring their satisfaction and fostering lasting relationships. Our dedicated customer care team is committed to assisting you with any inquiries, concerns, or feedback you may have, ensuring a seamless shopping experience.
Our customer care representatives are extensively trained professionals knowledgeable about our products, policies, and federal regulations governing alcohol sales and distribution. They are equipped to provide personalized assistance, guiding you through our product offerings, delivery options, and return policies.
Whether you have questions about our diverse selection of European wines and spirits, need assistance with placing an order, or require clarification on our return and exchange policy, our team is here to help. We encourage open communication and strive to address your queries promptly and effectively, maintaining transparency throughout the process.
In the event of any issues or discrepancies with your order, our customer care team is ready to assist you in resolving them in accordance with our policies and federal regulations. You can reach out to us via phone at 1-202-848-2222, email, or through our contact page, and our representatives will diligently work to resolve your concerns.
Furthermore, we value customer feedback as it helps us continuously improve and refine our services. Whether it's suggestions for product offerings, feedback on your shopping experience, or comments on our customer care interactions, we welcome your input and take it seriously.
At Euroalcous, we believe that exceptional customer care is fundamental to our success. We are dedicated to exceeding your expectations, providing personalized assistance, and ensuring that every interaction with our team leaves you satisfied and confident in choosing Euroalcous for your European wine and spirit needs.
Privacy & Safety
At Euroalcous, we prioritize the privacy and safety of our customers as paramount concerns in our operations. We adhere to strict data protection protocols and utilize advanced encryption technologies to safeguard your personal information. Our secure checkout process ensures that your payment details are handled with the utmost confidentiality, providing you with peace of mind when making transactions on our platform.
We are committed to maintaining transparency regarding our privacy practices and encourage customers to review our Privacy Policy, which outlines how we collect, use, and protect your data. Euroalcous complies with applicable privacy laws and regulations, ensuring that your information is handled responsibly and in accordance with legal requirements.
In addition to protecting your personal data, we prioritize the safety of our products during transit. Our packaging is designed to withstand the rigors of shipping, ensuring that your wines and spirits arrive in pristine condition. We partner with reputable carriers that adhere to industry standards for safe handling and delivery of alcoholic beverages.
Our commitment to privacy and safety reflects our dedication to providing a trustworthy and reliable shopping experience. We continuously evaluate and update our practices to uphold the highest standards of integrity, earning your trust and confidence in Euroalcous for all your European wine and spirit purchases.
Wholesale Inquiries
For businesses interested in partnering with Euroalcous for wholesale opportunities, we offer a tailored approach to meet your specific needs and requirements. Whether you own a restaurant, liquor store, or another retail establishment, Euroalcous provides a diverse selection of premium European wines and spirits to enhance your offerings and elevate your business.
Our dedicated wholesale team is experienced in assisting businesses of all sizes, from small enterprises to large establishments, in sourcing the right products to meet market demands and customer preferences. We offer competitive pricing, flexible ordering options, and personalized support to ensure a seamless wholesale experience.
To initiate a wholesale partnership with Euroalcous, please contact our Wholesale Department at 1-202-848-2222 or via email. Our knowledgeable representatives will guide you through the process, discuss product availability, pricing, and delivery options tailored to your business needs.
At Euroalcous, we value collaboration and strive to build long-term relationships with our wholesale partners, fostering mutual growth and success. Join us in bringing the finest European wines and spirits to discerning customers across the United States, and let's create a partnership that benefits both our businesses.
Payment Methods
Credit / Debit Cards
ACH Bank transfer
Offline Payments